Warren Kopp warrenkopp@gmail.com 937-475-8128 5349 East. 141st Street Maple Heights, Ohio 44137 http://www.warrenkopp.com Experience: Intralot Inc, Strongsville, OH January 2009 – Present Systems Operator ∙ Lottery hardware and software end user support ∙ Worked with Ohio Lottery Comission and Intralot developer staff doing software quality assurance, testing, and documentation ∙ Desktop computer and local network maintenance, troubleshooting, and support ∙ System and log file monitoring and maintenance on AIX cluster ∙ Monitor and control of Lottery gaming system, firewall, and communication network Custom Foodservice Marketing, Brunswick, OH June 2008 – January 2009 Senior Prepress Coordinator October 2006 – June 2008 Prepress Graphic Administrator ∙ Worked with client, project management and developer staff to develop, document and refine workflow and processes for creating custom print designs ∙ Test and evaluation of operating system and design software packages for internal use ∙ Worked with developer and system administrators to design and test secure, documented access to network shared storage ∙ Hardware and software maintenance of all Apple workstations ∙ Organization and maintenance of process and procedure documentation using Mediawiki ∙ Scan or photograph client artwork and upload to storefront website Skills: ∙ Comfortable working in a team or independently ∙ Detail oriented, self-motivated ∙ Drive to find the best possible solution to problem at hand ∙ Thorough working knowledge of hardware, operating systems, and networking with Mac OSX 10.0-10.6, Windows 2000-7 ∙ Expertise using Adobe Creative Suite products in a print production environment ∙ Expertise using MS Office/Open Office productivity suites ∙ Familiarity and expanding knowledge of Linux, FreeBSD and other *nix operating systems Education: Bachelor of Science Information Technology: Security Western Governor's University IN PROCESS Bachelor of Fine Art 3d Digital Art and Animation Bowling Green State University, May 2004